FAQ’s – Drop a Letter

Have Questions?
We Have Answers!

Below are some common questions and answers to help you get started. If you don’t find what you’re looking for, our customer support team is here to assist you.

Can I track my mail?

Yes, you can track your mail. Once your mail is sent, you’ll receive a tracking number via email, allowing you to monitor its progress in real-time.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time without any penalties.
Simply log in to your account, navigate to the “Login” section, and
follow the steps to cancel your plan.

How do I pay for the service?

You can pay for the service using major credit cards (Visa, MasterCard,
American Express). Payment options will be presented during the checkout process when you submit your order.

Is there a trial period for the subscription?

Yes, we offer a 24-hour trial period for new subscribers. You can sign up to test our services without commitment, and if you’re satisfied, you can continue with a paid plan once the trial ends.

How do you mail documents and forms?

You can easily mail documents and forms by uploading them through our platform. After uploading, we’ll print and mail them on your behalf, ensuring they reach the intended recipient securely and promptly

How much does it cost?

To send a letter, create or upload your document, customize your preferences (such as color printing and single or double-sided pages), and select your mailing option. We will print and mail your letter for you.

What are the available mailing options?

We offer various mailing options, including standard mail, priority mail, and express delivery. You can also choose between single- or double-sided printing, and whether to print in color or black and white

Is my mail handled securely and privately?

Yes, we prioritize the security and privacy of your mail. All documents are handled with care, and we use secure encryption to protect your information throughout the mailing process.

Can I schedule my mail to be sent at a later date?

Yes, you can schedule your mail for a future date. Simply select the option during the mailing process, and we will ensure it is sent on your chosen date.

Can I send Certified Mail?

Yes, you can send **Certified Mail** through our service. Simply choose the Certified Mail option during the mailing process to ensure that your mail is tracked and provides proof of delivery, including a signature upon receipt.

I need help. How can I contact Drop a letter support?

You can contact Drop a Letter support via email:
Email: Reach out to us at contact@dropaletter.com.

What if I need to send multiple pages?

You can easily send multiple pages with no extra fees. Just upload your document, and we’ll handle the printing and mailing—it’s all included in your subscription.

Is this service available across all U.S. states?

Yes, our service is available in all 50 U.S. states,
ensuring nationwide coverage for your mailing needs.

Are the letters printed in black and white, or full color?

You have the option to choose between black-and-white or full-color printing when sending your letters. Just select your preference during the document upload process.

What if I need assistance with my order?

If you need help with your order, our customer support team is available to assist you.
You can reach us through our support page or by contacting us directly for personalized assistance.

Have Questions?
We Have Answers!

Below are some common questions and answers to help you get started. If you don’t find what you’re looking for, our customer support team is here to assist you.