Term of Service
Last updated September 23, 2024
Introduction
Welcome to Drop a Letter, a service provided by Krz Corp, located in France. By using
our service, you agree to these Terms of Service, which define your rights and
responsibilities when using our platform.
Drop a Letter allows you to send physical mail via USPS directly from your home,
without the need to go anywhere. Our services currently include sending four types of
mail: Simple Letter, Certified Mail, Priority Mail, and Priority Mail Express. Whether
you are an individual or a business, our platform is designed to provide a fast and
efficient solution for sending your mail within the United States.
When placing an order on our site, you agree to pay the corresponding fees for each
type of mail, such as:
- $0.99 for a simple letter,
- $6.75 for Certified Mail,
- $10.51 for Priority Mail,
- $31.11 for Priority Mail Express.
After your first order, a 24-hour trial period will automatically be activated, offering you
unlimited access to our service. If you do not cancel during this period, the subscription
will renew automatically at a rate of $49.99 per month. This subscription does not
include the price of mail, which you will continue to pay for each mailing.
We encourage you to regularly consult these Terms of Service, as they may be
modified at any time. The version in effect will be the one published on our site at the
time of use of the service.
These Terms of Service are effective starting from the launch of the site.
1. Definitions
1.1. Service: The term “Service” refers to the Drop a Letter platform, operated by Krz
Corp, which allows users to send physical mail via the USPS postal service from
an online interface without needing to travel. The service currently includes the
sending of four types of mail: Simple Letter, Certified Mail, Priority Mail, and
Priority Mail Express.
1.2. User: The User refers to any person who visits the site or uses the services of
Drop a Letter. No minimum age is required to access the service.
1.3. Account: An Account is automatically created for each person who places an
order through Drop a Letter. This account is necessary to access order history
and manage subscriptions.
1.4. Order: An Order refers to the action of sending mail through Drop a Letter,
whether it’s a Simple Letter, Certified Mail, Priority Mail, or Priority Mail
Express. Sending at least one piece of mail is required to subscribe to the
service.
1.5. Subscription: A Subscription allows unlimited access to the services offered by
Drop a Letter, as described on the platform (including color options, double-
sided printing, importing multiple pages, and other features). The subscription
begins with a 24-hour trial period and automatically renews unless canceled.
1.6. Free Trial: The Free Trial refers to a 24-hour period during which the User has
access to all the service’s features without restrictions. At the end of this period,
if the subscription is not canceled, it automatically renews at the applicable
rate.
1.7. Content: The term “Content” refers to the letters and documents uploaded by
Users to be sent via Drop a Letter.
1.8. Payment: Payments are processed exclusively through Stripe for all
transactions made on Drop a Letter, whether for mailing fees or subscription
payments.
1.9. USPS Mail: USPS Mail refers to postal services offered by USPS, including
Simple Letter, Certified Mail, Priority Mail, and Priority Mail Express, which
Drop a Letter makes available online to its users. Drop a Letter allows users to
benefit from these services without the need to visit a physical location.
2. Access to the Service
2.1. Access Conditions: The Drop a Letter service is available to all users without
age or geographical restrictions. However, the mail sent through the service can
only be delivered to addresses within the United States.
2.2. Account Creation: When placing an order on Drop a Letter for the first time, an
account is automatically created using the email address provided. This email
address is recorded in our system and will allow the user to access their
account, view invoices, and manage subscriptions.
2.3. Account Access: To access their account, users must use the email address
provided during their first order and go to the Login page of the site. A security
code will be sent to this email address, which the user must enter on the site to
access their account. If the email address provided is incorrect or inaccessible,
the user will not be able to access their account and will need to contact us via
the Contact page available on the site.
2.4. User’s Commitment: The user agrees to provide accurate and up-to-date
information, including their email address and contact information. It is the
user’s responsibility to ensure the accuracy of this information in order to
access their account. Any incorrect information could result in access issues.
2.5. Account Management: Once logged into their account, the user can view their
invoices and manage their subscription. If the user wishes to access their full
order history, they must request it by contacting us through the Contact page,
and we will provide the full history of all orders placed.
2.6. Subscription Cancellation: Users can cancel their subscription at any time.
After cancellation, they will continue to have access to Drop a Letter services
until the end of the current billing period. No refunds will be provided for the
current billing period.
3. Use of Services
3.1. General Use: Drop a Letter allows users to send physical mail via USPS online,
without any restriction on the volume of mail. Users can choose from four types
of mail: Simple Letter, Certified Mail, Priority Mail, and Priority Mail Express.
Free options such as color printing, double-sided printing, multiple page
import, and scheduled mail are available for all types of mail without limitation.
3.2. Usage Restrictions: Users agree to use Drop a Letter in a lawful and
appropriate manner. It is strictly prohibited to use the platform to send mail
containing:
- False or misleading information.
- Mail intended to harass, defame, or spread hateful content.
- Any illegal content, such as threats, illegal materials, or content
prohibited by law.
3.3. Mail Surveillance: Drop a Letter reserves the right to inspect the mail sent
through its platform to ensure it complies with the terms of service. This review
is conducted to guarantee the correct processing of the mail and to report any
issues detected. If suspicious or illegal content is identified, Drop a Letter
reserves the right to refuse to send the mail and take appropriate measures,
including reporting the incident to the relevant authorities.
3.4. Account Suspension and Limitations: Drop a Letter reserves the right to limit
or suspend access to its services in cases of misuse, violation of these Terms of
Service, or attempts to abuse the service. This suspension may be temporary or
permanent, depending on the severity of the issue.
4. Payments and Subscriptions
4.1. Pricing: The cost of sending mail through Drop a Letter depends on the type of
mail chosen. Users should refer to the pricing section for detailed information on
individual letter costs. It is important to note that the subscription does not
include free mailings; each mailing is charged separately, in addition to the
subscription fee.
4.2. Payment Method: All payments are processed exclusively via Stripe, a secure
payment system. During the first order, users must register their payment card
with Stripe. This card will only be used to manage the subscription. For each
mail order, users will be required to re-enter their payment details to pay for the
mail service.
4.3. Subscription: A 24-hour free trial begins with the first order on Drop a Letter,
offering access to all the platform’s features without restrictions. After this
period, the subscription automatically renews at $49.99 per month, with no
long-term commitment. The subscription renewal is automatic and silent,
meaning users will not receive a notification before each renewal.
4.4. Subscription Cancellation: Users may cancel their subscription at any time
through their online account. Once canceled, they will continue to have access
to Drop a Letter services until the end of the current billing period. No refunds
will be issued for the remaining time of the billing period after cancellation.
4.5. Refund Policy: In the event of a failed mail delivery, Drop a Letter commits to
refund the cost of the failed mail. If the failure occurs during the first order tied to
a subscription, and this is the only order made, the subscription will also be
refunded upon request.
5. Intellectual Property
5.1. Site Content Ownership: The content of the Drop a Letter website, including,
but not limited to, texts, graphics, logos, images, videos, and the layout and
presentation of the site, is the exclusive property of Krz Corp. Any reproduction,
distribution, modification, or unauthorized use of this content is strictly
prohibited.
5.2. User Data: Users retain full ownership of the letters and documents they upload
to Drop a Letter for mailing purposes. By using the service, users authorize Drop
a Letter to process and transmit these data in order to fulfill the mailing request.
All user data is handled in compliance with applicable data protection laws,
including, where relevant, the GDPR.
5.3. Copyright and Intellectual Property Violations: Drop a Letter reserves the
right to take appropriate action, including account suspension or termination, in
the event of a violation of intellectual property rights, such as unauthorized
reproduction of copyrighted content or similar offenses.
6. Privacy and Data Protection
6.1. Privacy Policy: Drop a Letter is committed to protecting its users’ privacy and
handling their personal data in a transparent and secure manner. For more
details about the collection, use, and management of personal data, please
refer to our Privacy Policy, available [here] (link will be added).
6.2. User Rights: In compliance with applicable data protection laws, including the
GDPR (General Data Protection Regulation), users of Drop a Letter have
specific rights concerning their personal data. This includes the right to access,
correct, and delete their personal information. Users can exercise these rights at
any time by contacting our support team through the Contact page.
6.3. Security of Information: Drop a Letter takes appropriate security measures to
protect users’ personal data and payment information. Transactions made
through the service are secured using SSL encryption, ensuring that all
transmitted data remains confidential and protected. Payments are processed
exclusively via Stripe, a secure payment provider, to safeguard users’ banking
information.
7. Limitation of Liability
7.1. Responsibility for Delays or Mail Loss: Drop a Letter cannot be held
responsible for delays, mail losses, or sending errors caused by external factors,
including, but not limited to, delays or errors in USPS processing, or incorrect
information provided by the user when placing an order.
7.2. Force Majeure: Drop a Letter will not be held liable for any incidents or delays
resulting from circumstances beyond its control, including, but not limited to,
natural disasters, technical failures, labor disputes, government actions, or any
other force majeure event.
7.3. No Guarantee: Drop a Letter provides no express or implied guarantees
regarding the use of its service, including, but not limited to, guarantees of
quality, timeliness, or accuracy of the service.
8. Termination
8.1. Termination by Drop a Letter: Drop a Letter reserves the right to suspend or
terminate a user’s account immediately, without notice, in the event of non-
compliance with these Terms of Service. This termination may be temporary or
permanent, depending on the severity of the violation.
8.2. Termination by the User: Users can terminate their account at any time through
their online account settings. This process can be completed autonomously
without the need to contact customer support.
8.3. Effect of Termination: Upon termination, the user will retain access to Drop a
Letter services until the end of the current billing period. After termination, the
user will still be able to recover their data (letters, documents) from their
account before it is permanently deactivated.
9. Modifications to the Terms
9.1. Right to Modify: Drop a Letter reserves the right to modify these Terms of
Service at any time, without prior notice. It is the user’s responsibility to
regularly consult the terms to stay informed of any changes.
9.2. Notification of Changes: Any modifications to the terms will be published
directly on the Drop a Letter website. No individual notifications will be sent via
email to users.
9.3. Acceptance of Changes: By continuing to use Drop a Letter services after
modifications have been published, the user automatically accepts the new
Terms of Service. It is not possible to reject the changes while continuing to use
the service.
10. Applicable Law
10.1. Governing Law: These Terms of Service are governed and interpreted in
accordance with French law. Any issues related to the interpretation or
execution of these terms will be subject to the prevailing laws of France.
10.2. Competent Jurisdiction: In the event of any disputes related to the use of Drop
a Letter services, the competent courts will be those in the jurisdiction where
the headquarters of Krz Corp is located, in France.
Contact Information
For any questions or complaints regarding these Terms of Service, you can contact
Drop a Letter at the following email address: contact@dropaletter.com.